For all regular sessions a 50% non-refundable session retainer is required to book and hold the date for your session and serves as a cancellation fee. The 50% is due within the first 48 hours of request for date or the date/ time is forfeited.
Rescheduling due to weather concerns will be determined by Reel Texas Productions. In these instances, there are no additional charges associated to the rescheduling. Any other rescheduling will forfeit the previous deposit and a new deposit will be due for the rescheduled date.
For regular sessions, client forfeits their session retainer and the 50% paid to book the session date will act as a cancellation fee. The fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.
Discounted photography packages or special package promotions are non refundable.
For events, if for any reason the Client cancels before the booking date, the Photographer will keep the the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, signed by the contracted parties. However, if the client requires to change the booking date, we will do our best to accommodate and no cancellation fee will be charged as long as the new date is available and within five months of the original event date. Otherwise the new date will be subject to current rates if applicable. If unavailable for the new date, the original contract will be cancelled and subject to the cancellation policy.
If Reel Texas Productions as photographer cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event Reel Texas Productions fails to perform for any other reason, our photographers shall not be liable for any amount in excess of all monies paid.